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MY PAYMENT FAILED, WHAT SHOULD I DO?Updated 2 years ago

You'll always receive a confirmation email once your payment is complete, so please check your inbox first. If you haven’t received a confirmation and you’re not sure if the payment was successful, we recommend that you check your bank account to see if the amount has been debited. If this is the case, you can safely assume that the order has gone through and you will receive it the next business day. If not, first check if you filled in all your details correctly when ordering. If you can’t find the cause of the payment failure, please contact us at [email protected]"


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