Find more information about how to place an order, order confirmations, order cancellations and more.
Click the ‘Add to Cart’ button on the desired product. You can continue shopping or proceed directly to checkout. Please note: items in your cart are only reserved for you once the order has been placed. Go to your cart and then to the checkout to en
First, check your spam folder; sometimes the confirmation email ends up there.Has your payment been successfully processed and the amount been charged? Then your order has been processed and will be shipped on the next business day. Still unsure? Fee
Please check the delivery address carefully when placing your order. Since we process orders quickly, we cannot change the address afterwards.After shipment, you will receive an email with your tracking number. The delivery service often allows you t
Once payment is completed, we can no longer cancel your order. Of course, you can return your order after receipt within fourteen days. Return shipping costs are your responsibility.
We do our best to restock sold-out products as quickly as possible. We recommend signing up for the ‘Notify me when available' that appears next to the item; you will receive an email as soon as it becomes available again.
Reservation is not possible when an item is out of stock. Sign up for the ‘Notify me when available’ to be notified immediately when the product becomes available again.