Information about when to expect your refund or what to do when you haven't received your refund yet
Returned items are processed within 7 working days after we receive them. Once you have received confirmation in the form of a credit note, the purchase amount will be refunded within a few days via the payment method you used.
If you sent your return more than 7 working days ago and have not received a refund, please contact our customer service via [email protected]. Keep a copy of the track & trace number as proof of shipment and always provide your order number (found i