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REFUNDS

Information about when to expect your refund or what to do when you haven't received your refund yet

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WHEN WILL I GET A REFUND FOR RETURNED ITEMS?

Returns will be processed within seven business days of their arrival at our facility. After you have received a confirmation of this in the form of a credit note, your money will be refunded via the payment method you used within a few days.

I HAVEN'T RECEIVED A REFUND, WHAT SHOULD I DO?

If you have shipped your return more than seven business days ago and haven’t received a refund, contact our customer service team at [email protected]. Please have available a copy of the track & trace record you received as proof of the return deli