Information about when to expect your refund or what to do when you haven't received your refund yet
Returns will be processed within seven business days of their arrival at our facility. After you have received a confirmation of this in the form of a credit note, your money will be refunded via the payment method you used within a few days.
If you have shipped your return more than seven business days ago and haven’t received a refund, contact our customer service team at [email protected]. Please have available a copy of the track & trace record you received as proof of the return deli