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SPECIAL MUSES PROGRAM

15 articles

More information about our Special Muses Program, Karma Points and claiming amusing gifts along with your order

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WHAT IS THE SPECIAL MUSES PROGRAM?

The Special Muses Program is the loyalty program of SOPHIA MAE that rewards our special muses with amusing products and exclusive benefits on future purchases. Anyone can join the Special Muses Program and start collecting Karma Points. All you need

WHAT IF I ALREADY HAVE A SOPHIA MAE ACCOUNT?

If you have already created a SOPHIA MAE account, you're automatically in the program and can start earning Karma Points.

IF I SUBSCRIBE TO YOUR EMAILS, DOES THIS MEAN IM SIGNED UP FOR THE SPECIAL MUSES PROGRAM?

Subscribing to our emails doesn't automatically enroll you into the Special Muses Program, but you do get Karma Points for subscribing to our newsletter. To join the Special Muses Program, simply create an account.

HOW DO I EARN KARMA POINTS?

There are various ways to earn Karma Points. Every time you shop with us or get social with us, you will receive Karma Points. Read more about it here. To earn Karma Points on purchases, make sure you are signed in to your account on our webshop befo

WHAT HAPPENS TO POINTS EARNED IF I RETURN A PURCHASE?

Karma Points earned on a returned product will be deducted from your account. Your Special Muse level status may be affected as a result as well.

CAN I COMBINE ACCOUNTS TO TRANSFER KARMA POINTS?

Unfortunately, we are unable to combine accounts or transfer Karma Points. Please sign in with the same account before you check out for each purchase.

WHERE CAN I SEE HOW MANY KARMA POINTS I HAVE?

Sign in to your account to see your Karma Points balance.

HOW DO I USE THE KARMA POINTS?

You can redeem your Karma Points as soon as you have accumulated 200 points. Sign in to your account, visit our Karma Points page, and choose which eligible amusing product you want to redeem for your next purchase.

DO MY KARMA POINTS EXPIRE?

Your Karma Points expire 12 months after your last purchase.

WHAT ARE THE LEVELS AND HOW DOES IT WORK?

SOPHIA MAE's Special Muses Program has three levels, based on qualifying spend. Each level offers certain special benefits. The levels are:. Muse: €0-€119 spend. Majestic: €120-€239 spend. Goddess: €240+ spend

HOW DO I QUALIFY FOR A LEVEL?

All new members of the Special Muses Program start in the Muse level and will move up when they meet the next level's qualifying spend. You must be signed in to your account when you make purchases in order to get credit toward your level status.  Wh

WHERE CAN I SEE WHAT LEVEL I'M IN?

Sign in to your account to see what level status you're in.

DOES MY LEVEL STATUS EXPIRE?

Your Special Muse level status will expire one year from the date you qualified for that level unless you meet that level or a higher level's qualifying spend again within that year.

HOW DO I LEAVE THE SPECIAL MUSES PROGRAM?

If you would like to leave the Special Muses Program, please send us an email via [email protected] and we will close your account. Please note, you will lose all Karma Points that you have earned when we close your account.

WHAT IF I WANT TO REJOIN?

You can easily rejoin at any time by creating an account again. However, your Karma Points balance will restart at 0 Karma Points.